Operations Manager

Lumoa is a fast-growing B2B SaaS company, based in Helsinki. Our AI-based platform analyses customer experience data and helps our clients in making better decisions. Now we need an operations manager to support our growth.  

This position is based in Helsinki.

What you will be doing 

  • Be a driving force in developing our support functions: finance, HR, and admin
  • Internal and external reporting
  • Invoicing using Netvisor
  • Coordinating HR processes such as recruitment, onboarding, and benefits
  • Project management in various operations related development projects
  • Driving team building activities and maintaining a healthy work culture

What we expect from you

  • Solid experience in finance, HR, or administration, or related field. 
  • Experience on defining, building and maintaining processes. 
  • Super organized and self-sufficient when it comes to getting things done.
  • Experience on using Microsoft tools, e.g. Excel and Power BI. 
  • Fluency in English is a must. Finnish is an extra advantage. 

Why should you join us? 

Lumoa is on a fast-global growth track. Joining us you will have the unique opportunity to help build something unique and contribute to the success of the company. 

In this role you have a chance to grow into multiple directions, for instance finance, operations, HR, or even COO position. 

We are a diverse and fun team. We love our customers and want to make them succeed. We do this together and we care: help is always given, and people are not left alone to face difficult situations or decisions. 

To apply, send an email with your application to Johanna Sinkkonen, johanna@lumoa.me