Technical Customer Success Intern

Lumoa is a Helsinki-based technology startup that makes customer feedback actionable. Our AI powered online service is designed for mid-sized and large companies that get so much customer feedback that it is not anymore feasible to go through it manually.

Join a growth company with proven track record with global customers and seed investment secured.

Are you willing to grow your career into customer success, sw development or data science?

We are looking for an intern to grow our international customer base and we need help setting up international customers so they can fully benefit from Lumoa. For that, you will need the following skills:

  • Customer oriented attitude: Approachable, helpful and proactive

  • Microsoft Excel proficiency

  • Some experience with SW development, APIs and databases

  • Attention to detail

Overall, the onboarding tasks will include utilizing our internal tools to set-up customers and provide technical support. Attention to detail, logical thinking and willingness to learn give your best everyday are the most critical tasks in this role.

This is a 6 month paid internship position that can grow into a role within customer success, sw development or data science. The grow path will depend on the candidate skills and ambition.

If you want to apply, send your information to carlos@lumoa.me with answers to 3 questions: 

  • Why do you want to work at Lumoa?

  • How do you want to evolve your career?

  • Why do you think you will succeed?

 

If you want to hear more, contact Carlos, our head of Customer Success by phone (+358-40-1625139) and let him know why you would be the right pick.

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