Trusted By Leaders
Read about the results our customers have achieved by using Lumoa and get inspired by their success stories.
Some of our case studies are listed here. Some of them have even actual percentage of improvement publicly shared.
to customer feedback
Parques Reunidos has created a truly customer-centric organisation by giving employees access to customer feedback and insights.
Telia Inmics-Nebula has increased the NPS score by 250%, improved churn and reduced reclamations by addressing pain points identified by Lumoa AI analysis.
WatchShop has successfully increased its conversion rate on their website from analyzing customer sentiment to optimize the user experience.
Overview and improve customer experience along the customer journey.
Revealing bottlenecks in the customer experience with the help of AI.
Telia used Lumoa to increase CSAT by 30%, leading to additional revenue and driving customer centricity.
Simple Finance achieved a 90% reduction in case resolution time that led to a 20% increase in customer satisfaction.
Lumoa is the optimal choice for a fast-growing company – find out why Simple Feast chose Lumoa and not another vendor. (Part 1)
Keeping A Finger On The Pulse Of Their Customers – read more about how Simple Feast utilize Lumoa in their daily operations to develop their business. (Part 2)
OP Financial Group democratizes customer experience with the help of Lumoa.
Outotec aligned customer insights with company values.
Lumoa is a high return investment for Suunto.
One.com turn insights into strategic advantages with Lumoa.
Read how Hygga transformed into customer-centric organization thanks to Lumoa.
Find out how Musti Group saved time and money while making their customers happier.
Lumoa enables customer centricity at Reima.
Find out how Terveystalo turned Net Promoter Score feedback into actionable insights.
Read how Heltti doubled its Net Promoter Score to 70 within six months of using Lumoa.
Vainu got rid of manual time-consuming customer feedback analysis with Lumoa.
Read how Holvi turned customer learnings into actions – and how you can do the same.
Find out how Fonecta created a shared view on customer feedback from 10+ touchpoints.
Start Acting on Feedback
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