Trusted By Leaders
Read about the results our customers have achieved by using Lumoa and get inspired by their success stories.
Some of our case studies are listed here. Some of them have even actual percentage of improvement publicly shared.
Revealing bottlenecks in the customer experience with the help of AI.
Telia used Lumoa to increase CSAT by 30%, leading to additional revenue and driving customer centricity.
satisfaction
Simple Finance achieved a 90% reduction in case resolution time that led to a 20% increase in customer satisfaction.
Lumoa is the optimal choice for a fast-growing company – find out why Simple Feast chose Lumoa and not another vendor. (Part 1)
Keeping A Finger On The Pulse Of Their Customers – read more about how Simple Feast utilize Lumoa in their daily operations to develop their business. (Part 2)
OP Financial Group democratizes customer experience with the help of Lumoa.
Outotec aligned customer insights with company values.
Lumoa is a high return investment for Suunto.
One.com turn insights into strategic advantages with Lumoa.
Read how Hygga transformed into customer-centric organization thanks to Lumoa.
Find out how Musti Group saved time and money while making their customers happier.
Find out how Terveystalo turned Net Promoter Score feedback into actionable insights.
Read how Heltti doubled its Net Promoter Score to 70 within six months of using Lumoa.
Vainu got rid of manual time-consuming customer feedback analysis with Lumoa.
Read how Holvi turned customer learnings into actions – and how you can do the same.
Find out how Fonecta created a shared view on customer feedback from 10+ touchpoints.
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