Lead your customer experience to perfection
Focus on perfecting your customer experience with an easy-to-install and simple-to-use software. Take actions based on your customer feedback and make your patients happier.
Understand all THAT drives your customer experience
Improve customer retention by solving the key issues immediately. Stop guessing, learn exactly why your customers are happy or unhappy, improve your services and build great reputation.
segment your feedback with the filters of your choice
Find out what different segments of customers think about you. Segment the feedback by the clinics, doctors, billing amount, type of services and more.
Find out both unique issues and repetitive patterns
Identify both repetitive customer experience patterns and unique customer issues. Address negative customer feedback both on scale and individually.
"Now I can concentrate on planning solutions to the problems of the customers without the frustration of analyzing the data and classifying feedback by myself."
Head of the Clinic, Megaklinikka