15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Follow the latest trends of Customer Experience. Find out what the CX leaders and influencers like Lynn Hunsaker, Peter Lavers, Jane Treadwell-Hoye, Melinda Gonzalez, Matt Dixon, Vicki Amon-Higa and Raul Guillermo Amigo are saying about the nearest future of customer experience. 

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 1] 

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 1] 

Follow the latest trends of customer experience in the near future and avoid common challenges. Some hints: big data, omnichannel communications, personalisation, AI and customer-obsessed culture. Make the future of customer experience present in your company already now.