Integrations

Make the most of your insights by integrating the tools you use every day.

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sun

Automate the customer experience

From sales activities to marketing automation, customer support, and reporting, link Lumoa to the tools that you use and create a more personalized customer experience.

Improve team efficiency

Eliminate manual and repetitive tasks and ensure that your team instead focuses on doing the things they are best at.

Combine your insights with other powerful data

Use enriched data together with other customer or behavioral data to get a full overview of your customers.

Data

MS-Excel

Excel

Connect Genesys with Lumoa to boost your communications with your customers. Analyze customer calls with Lumoa and find out what drives your customers.

Surveys

Decipher

Decipher

Collect feedback with Deciphers survey platform and use Lumoa to analyze your survey data.

surveypal

Surveypal

Connect SurveyPal with Lumoa to send your survey responses automatically for analysis in Lumoa and get customer insights in real-time.

QuestBack

Questback

Integrate Questback with Lumoa to send all your survey responses automatically when you get a response.

qualtrics-xm

Qualtrics

Use Lumoa alongside with Qualtrics and automatically send survey responses to Lumoa. You can also send back enriched data to Qualtrics.

surveymonkey

SurveyMonkey

Use SurveyMonkey to send your surveys and then send the survey responses automatically to Lumoa for analysis and find insights from your data.

Survicate

Survicate

Send your Survicate survey responses to Lumoa and find important insights from your feedback.

Usabilla

Usabilla

Integrate Usabilla with Lumoa and send survey responses automatically to Lumoa and find deeply hidden insights from your customer feedback.

surveyhero

SurveyHero

Send automatically your Surveyhero responses to Lumoa and find emerging topics and trends from your customer feedback.

Helpdesks

zendesk

Zendesk

Create a smooth customer support experience by integrating Zendesk with Lumoa. Improve your ticket routing, and more, based on new insights found with Lumoa.

freshdesk

Freshdesk

Connect Freshdesk with Lumoa and synchronize your contacts with insights found in Lumoa to improve customer engagement. Create automations and ticketing routes based on the customer feedback.

helpscout

Help Scout

Make your customer service more efficient by integrating Help Scout with Lumoa. Optimize agent performance and find important insights from support tickets, chat messages, and emails.

Intercom

Intercom

Integrate Intercom with Lumoa to optimize your conversational experience. Make better self-serve options and have a more personalized support.

servicenow

ServiceNow

Optimize your customer and employee workflows by integrating ServiceNow with Lumoa. Understand what their needs are and create more personalized workflows.

genesys

Genesys

Connect Genesys with Lumoa to boost your communications with your customers. Analyze customer calls with Lumoa and find out what drives your customers.

CRM

Salesforce

Salesforce

Get a full view of your customers by combining customer insights with customer data in Salesforce. Create advanced workflows that get triggered by certain types of feedback.

MS-dynamics-365

Microsoft Dynamics 365

The Microsoft Dynamics integration with Lumoa allows you to connect all your customer insights with the customer data in Microsoft Dynamics.

Hubspot

Hubspot

Create personalized marketing automations and sales processes based on customer insights by integrating Hubspot with Lumoa.

Email and chat

giosg

Giosg

Analyze chat and chatbot conversations by integrating Giosg with Lumoa and find out what are the most reoccurring topics and issues your support has to manage and improve agent efficiency.

snapengage

SnapEngage

Integrate SnapEngage with Lumoa to analyze chat conversations. Create new or improve your chatbots based on the insights Lumoa generates from your chat conversations.

Hubspot

Microsoft outlook

Connect Microsoft Outlook to Lumoa and find important insights from email conversations. Find insights in customer support emails and make your customer support more efficient.

Whatsapp

Whatsapp

Analyze and find insights from WhatsApp messages by integrating WhatsApp with Lumoa.

Gmail

Gmail

Integrate Gmail with Lumoa to get a full overview of your email conversations. Find out what are the main topics and other important insights your customers are talking about in your customer support emails.

Social media

facebook

Facebook

Get a full overview of what your followers are saying about you on Facebook. Connect your Facebook account to Lumoa and find insights in comments and messages on Facebook messenger.

Instagram

Instagram

Integrate your Instagram account with Lumoa to see what your followers on Instagram say about you.

Twitter

Twitter

Automatically send Twitter comments by integrating your Twitter account with Lumoa.

Reviews

google-play

Google Play

Connect Google reviews with Lumoa and automatically send your reviews to Lumoa. Discover insights from your customer feedback and use the insights to improve your service or product.

Trustpilot

Trustpilot

Automatically send your Trustpilot reviews to Lumoa in real-time. By integrating Trustpilot with Lumoa you can also get insights on competitor brands.

Amazon

Amazon Reviews

Integrate Amazon reviews with Lumoa and analyze your reviews in Lumoa.

Appstore

App Store Reviews

Find out what your app users think about your app. Integrate your App Store account with Lumoa and find out what are the most important bugs and issues you should improve next.

Booking

Booking.com

Integrate Lumoa with your book.com account and let Lumoa analyze the reviews for you.

Data
MS-Excel

Excel

Connect Genesys with Lumoa to boost your communications with your customers. Analyze customer calls with Lumoa and find out what drives your customers.

Surveys
surveypal

Surveypal

Connect SurveyPal with Lumoa to send your survey responses automatically for analysis in Lumoa and get customer insights in real-time.

QuestBack

Questback

Integrate Questback with Lumoa to send all your survey responses automatically when you get a response.

qualtrics-xm

Qualtrics

Use Lumoa alongside with Qualtrics and automatically send survey responses to Lumoa. You can also send back enriched data to Qualtrics.

surveymonkey

SurveyMonkey

Use SurveyMonkey to send your surveys and then send the survey responses automatically to Lumoa for analysis and find insights from your data.

Survicate

Survicate

Send your Survicate survey responses to Lumoa and find important insights from your feedback.

Usabilla

Usabilla

Integrate Usabilla with Lumoa and send survey responses automatically to Lumoa and find deeply hidden insights from your customer feedback.

surveyhero

SurveyHero

Send automatically your Surveyhero responses to Lumoa and find emerging topics and trends from your customer feedback.

Helpdesks
zendesk

Zendesk

Create a smooth customer support experience by integrating Zendesk with Lumoa. Improve your ticket routing, and more, based on new insights found with Lumoa.

freshdesk

Freshdesk

Connect Freshdesk with Lumoa and synchronize your contacts with insights found in Lumoa to improve customer engagement. Create automations and ticketing routes based on the customer feedback.

helpscout

Help Scout

Make your customer service more efficient by integrating Help Scout with Lumoa. Optimize agent performance and find important insights from support tickets, chat messages, and emails.

Intercom

Intercom

Integrate Intercom with Lumoa to optimize your conversational experience. Make better self-serve options and have a more personalized support.

servicenow

ServiceNow

Optimize your customer and employee workflows by integrating ServiceNow with Lumoa. Understand what their needs are and create more personalized workflows.

genesys

Genesys

Connect Genesys with Lumoa to boost your communications with your customers. Analyze customer calls with Lumoa and find out what drives your customers.

CRM
Salesforce

Salesforce

Get a full view of your customers by combining customer insights with customer data in Salesforce. Create advanced workflows that get triggered by certain types of feedback.

MS-dynamics-365

Microsoft Dynamics 365

The Microsoft Dynamics integration with Lumoa allows you to connect all your customer insights with the customer data in Microsoft Dynamics.

Hubspot

Hubspot

Create personalized marketing automations and sales processes based on customer insights by integrating Hubspot with Lumoa.

Email and chat
giosg

Giosg

Analyze chat and chatbot conversations by integrating Giosg with Lumoa and find out what are the most reoccurring topics and issues your support has to manage and improve agent efficiency.

snapengage

SnapEngage

Integrate SnapEngage with Lumoa to analyze chat conversations. Create new or improve your chatbots based on the insights Lumoa generates from your chat conversations.

Hubspot

Microsoft outlook

Connect Microsoft Outlook to Lumoa and find important insights from email conversations. Find insights in customer support emails and make your customer support more efficient.

Whatsapp

Whatsapp

Analyze and find insights from WhatsApp messages by integrating WhatsApp with Lumoa.

Gmail

Gmail

Integrate Gmail with Lumoa to get a full overview of your email conversations. Find out what are the main topics and other important insights your customers are talking about in your customer support emails.

Social media
facebook

Facebook

Get a full overview of what your followers are saying about you on Facebook. Connect your Facebook account to Lumoa and find insights in comments and messages on Facebook messenger.

Instagram

Instagram

Integrate your Instagram account with Lumoa to see what your followers on Instagram say about you.

Twitter

Twitter

Automatically send Twitter comments by integrating your Twitter account with Lumoa.

Reviews
google-play

Google Play

Connect Google reviews with Lumoa and automatically send your reviews to Lumoa. Discover insights from your customer feedback and use the insights to improve your service or product.

Trustpilot

Trustpilot

Automatically send your Trustpilot reviews to Lumoa in real-time. By integrating Trustpilot with Lumoa you can also get insights on competitor brands.

Amazon

Amazon Reviews

Integrate Amazon reviews with Lumoa and analyze your reviews in Lumoa.

Appstore

App Store Reviews

Find out what your app users think about your app. Integrate your App Store account with Lumoa and find out what are the most important bugs and issues you should improve next.

Booking

Booking.com

Integrate Lumoa with your book.com account and let Lumoa analyze the reviews for you.

Everything is possible

Cannot find the integration you are searching for in the list?

Don’t worry! Our API allows you to build custom solutions for almost any tool or software.

Lumoa API and Feedback form

Learn more about Lumoa’s API and feedback form capabilities.

Get inspired!

Get inspired and read more about different integration use cases

Security and Policies

Protecting your data is our obsession​

GDPR Compliant

We are GDPR compliant and our platform has been thoroughly tested by top rated security companies. That is why customers in industries with the most demanding security and privacy constrains such as finance or healthcare trust us with their data.

The secure choice

Lumoa is revolutionizing the Customer experience industry, therefore it is crucial to provide a safe and trustworthy place for customer experience data.

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