Focus on what matters the most for your customer

The Customer Experience platform that makes complex simple and help you focus on what matters the most.

Lumoa Customers

Track, predict and link
the voice of your customer

We have taken out all unnecessary complexity,
making it easy for you to focus on the most important things.


Complex Made Simple

Track and predict your performance. Share insights throughout the organization and demonstrate the success of customer experience initiatives.


strategic Customer Experience Improvements

See what matters the most for your customers. Prioritize and decide the next customer experience improvements based on facts.


A platform made for you

Regardless where you are from or what you do, you will get the tailored solution you need.


focus on what matters. let us do the rest

GDPR compliant

Send data via api

Easy setup


Juha Nieminen, COO at Heltti

"We nearly doubled our NPS within 6 months of using Lumoa. Now we get to know what went well and, more importantly, what went wrong in real time.”