Lumoa NPS Software

Know where to prioritize

Our AI prioritizes your customer feedback in a way that helps you grow your customer base, retain and increase existing customer value and do more with less.

Find new insights

Your dashboards will let you track impact, increase cross collaboration and builds trust by demonstrating value to your business.

Industry specific AI

As experts, we know that fit matters. We have optimized our AI so that it delivers on your organizations unique strategic and operational objectives.



  • Impact Analysis™
  • Sentiment analysis
  • Industry optimized hierarchical topical analysis
  • Trend and insight comparison
  • Insight per segment and background variable
  • Process data in 60+ different languages
  • Unlimited users
  • Send data via API or as a file
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