Customer Agency & Lumoa: B2B Customer Experience in the Nordics
Learn what are the latest trends in business-to-business customer experience management and find out about the best practices in the field from the experts!
You’ll find out
- What are the top customer experience challenges and priorities for B2B companies in the Nordics
- Which departments are involved into Customer Experience Management
- How companies measure ROI and how should you do it
- and more! (incl. Q&A session)
Chief Consultant at Customer Agency
Co-founder of Lumoa
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