In this webinar, you will

• Discover the stages of customer-oriented development
• Hear tips for choosing your first development based on voice of the customer
• See how to measure success and results
• Find practical tools for modelling customer journey and identifying further areas for development
• Learn how to build a roadmap for customer centricity

Speaker

Mika Raulas from Roger Studio is one of the pioneers in developing customer-oriented businesses in Finland. Mika has worked across various industries to help companies become more customer centric and digitalise marketing, sales and customer service. Roger Studio is a Finnish consulting company that helps companies grow through improved customer experience and more efficient operational models.