Find out what drives your customer experience!
73% of companies* with above average customer experience have higher revenues compared to their competitors.
*State of CX Management, 2017
**State of CX Metrics Programs, 2017
Make customer feedback actionable
10X more accurate results, in real time
Increase top and bottom line by moving the focus from analytics to actionable insights.
+20% improved customer experience
Free up time for improving customer experience.
Up to 70% less expensive
Save costs utilizing AI in data processing instead of heavy lifting done by consultancies
Join the leaders!
"Lumoa is the first software to categorize the feedback we receive and give insights into how different background variables affect customer satisfaction.
The team is professional in both guiding the measurement of customer feedback and taking user's feedback into account when building product roadmap."
Ella Tyrväinen, Customer Success, Vainu.io
Read the Blogs
Our thoughts on customer experience, metrics and organisational culture