Surveys: How to avoid pitfalls and take advantage of AI
Watch the webinar together with Matthieu Bonelli, CX coach at CXMania, to learn how to use surveys to drive customer centricity and get actionable insights to support your decision making.
You will get:
- Best-practices via real life case studies
- Get examples on how to tackle survey fatigue and increase response rates
- Learn about tools you can use to create insights
- Discover how AI is changing the possibilities with surveying
About Matthieu Bonelli | CXMania
Matthieu Bonelli founder of CXMania – CX coach and mentor helping companies to become truly customer centric in their decision making. Matthieu has experience from multiple industries and working with global customers, such as e-commerce brands Zalando, Casper and Café Royal.