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Using Customer Feedback to Drive Action
Join Matthieu Bonelli, founder at CXMania and former Zalando and Casper, to learn how to use customer feedback to drive improvements your customers will love.

Miten liikkeelle asiakaslähtöisessä kehityksessä?
Webinaarissa käydään konkreettisten asiakasesimerkkien kautta läpi tärkeimmät ensimmäiset askeleet asiakaslähtöisen toiminnan ja kulttuurin rakentamisessa.
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Surveys: How to avoid pitfalls and take advantage of AI?
Learn how to use surveys to drive customer centricity and get actionable insights to support decision making.

State of customer experience in the Nordics 2018
Find out what are the challenges and future hopes of large Nordic corporations and SMBs in terms of customer experience.

CX As a Winning Strategy
Learn how to create a winning CX business strategy, with Joanna Carr, Strategic CX Advisor at Allegro.

Customer centricity, a neccessity or an option?
Discover how and why to build and spread customer-obsessed culture together with Ian Golding.

Customer success 101: Saas startup’s secret to growth
Listen to 5 experts discuss what drives churn in startups and how to avoid it.

Turn unhappy customer into opportunities
Find out how to avoid common mistakes when working with customer feedback.

Best Practices for B2B customer experience in the Nordics
Find out what are the top customer experience challenges and priorities for B2B companies in the Nordics!
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